Frequently Asked Questions

SEOLENS is an AI-powered SEO platform that connects directly to your Google Analytics 4 and Google Search Console data. It provides actionable insights, content recommendations, keyword tracking, and executive reports — all based on your real performance data, not third-party estimates.

SEOLENS is built for SEO professionals, digital marketers, in-house marketing teams, and agencies of all sizes. Whether you manage one website or dozens of client sites, the platform scales to fit your needs with workspaces, team roles, and multi-project support.

Unlike tools that rely on estimated data from crawling, SEOLENS pulls directly from your Google accounts for 100% accurate metrics. It combines this real data with AI analysis to surface opportunities and generate content — giving you insights that are both precise and actionable. There's no gap between what Google reports and what you see in SEOLENS.

The platform interface is in English, but SEOLENS works with websites in any language. AI-generated content briefs, insights, and reports respect the language of your website content. Google Search Console and GA4 data is shown exactly as Google provides it, including international queries and pages.

SEOLENS is designed for all sizes. Small businesses can start with the Free plan (1 project, 50 AI credits/month) and get meaningful SEO insights immediately. The platform scales from solo marketers to agencies managing 30+ client sites on the Agency plan.

Sign up for a free account, create a workspace, add a project for your website, and connect your Google Analytics and Search Console. Once your data syncs (usually within 2-5 minutes), you can start exploring insights, tracking keywords, and generating content immediately.

Not at all. SEOLENS is designed for marketers and SEO professionals of all skill levels. The interface is intuitive, and the AI handles the heavy lifting — analyzing data, detecting opportunities, and drafting content for you. No coding or technical SEO expertise required.

SEOLENS uses secure OAuth 2.0 authentication to connect to your Google Analytics 4 and Google Search Console. We only request read-only access — we never modify, delete, or write anything to your Google accounts. Your OAuth tokens are encrypted at rest using AES-256 encryption.

Yes! We offer a free plan that includes one project, one team member, and 50 AI credits per month — no credit card required. You can also try the instant demo analyzer on our homepage without signing up — just enter any domain to see a preview of what SEOLENS can do.

The first sync typically takes 2-5 minutes depending on the volume of data in your Search Console and GA4 properties. Historical data (up to your plan's retention limit) is loaded during this initial sync. After that, data syncs automatically on a regular schedule.

You'll need to verify your website in Google Search Console first. It's free and takes just a few minutes. Visit search.google.com/search-console to add and verify your site. Once verified, you can connect it to SEOLENS immediately.

Yes! Each website is tracked as a separate 'project' within your workspace. The number of projects depends on your plan: Free (1), Starter (3), Pro (10), or Agency (30). Each project connects to its own Google Search Console and GA4 properties.

SEOLENS supports multiple AI providers including OpenAI (GPT-4o), Anthropic (Claude), and Google Gemini. You can choose your preferred provider in project settings, or let the AI Router automatically select the best model for each task based on cost efficiency and quality.

The SEO Audit crawls your website and analyzes four categories: Technical SEO (meta tags, headings, canonical URLs, robots.txt, sitemap), Content Quality (word count, readability, keyword density), Performance (page load signals, image optimization), and Links (broken links, redirect chains, internal linking). You get an overall score (0-100) with specific fix recommendations.

SEOLENS automatically detects: Low CTR pages (ranking well but getting few clicks), Near Page 1 keywords (positions 11-20 about to break through), Content Decay (pages losing traffic over time), and Keyword Cannibalization (multiple pages competing for the same terms). Each insight includes priority level, estimated impact, and suggested action.

Enter a target keyword or topic. The AI analyzes search data, competitor content, and your existing pages to generate a comprehensive content brief including: H2/H3 heading structure, target entities for semantic SEO, related FAQ sections, schema markup recommendations, and optionally a full AI-drafted article. You can customize tone, length, and target audience.

The AI Visibility Monitor tracks how AI assistants (ChatGPT, Perplexity, Google Gemini) mention your brand when users ask industry-related questions. It provides a visibility score (0-100), shows which queries mention you, compares you against competitors, and gives recommendations to improve your AI search presence. Think of it as Search Console, but for AI search.

The AI analyzes your Search Console keywords and groups them by semantic similarity into topic clusters. This helps you plan content silos, identify which pages should target which terms, find content gaps (clusters without a dedicated page), and avoid keyword cannibalization. Keyword clustering is free and doesn't consume AI credits.

Yes! The SEO Workboard is a Kanban-style task management system with three columns: Open, In Progress, and Done. You can auto-create tasks from AI insights, assign them to team members, set priorities and due dates, and add comment threads for collaboration. It keeps your SEO workflow organized without needing external project management tools.

SEOLENS generates executive-ready PDF reports with AI-written summaries, performance charts (clicks, impressions, CTR, position), top queries and pages, and month-over-month comparisons. On the Agency plan, reports are fully white-labeled with your branding. You can generate reports on-demand or schedule automated monthly/weekly delivery via email.

The Internal Links tool uses AI to analyze your site structure and suggests link placement opportunities. For each suggestion, it identifies the source page, target page, recommended anchor text, and relevance score. This helps improve crawlability, distribute link equity, and strengthen topical authority across your site.

Yes! The AI Chat feature lets you have natural language conversations with an AI assistant that has full context of your SEO data. Ask questions like 'Which pages lost the most traffic this month?' or 'Suggest content ideas for my top-performing keywords.' Conversations are saved for future reference, and you can choose your preferred AI model.

AI credits are consumed each time you use an AI-powered feature. Each action has a different credit cost: AI Chat (1 credit), Insights and Internal Links (2 credits), Audit, Content Brief, Competitor Analysis, and Reports (3 credits), Content Drafts and 30-Day Plans (5 credits). Some features like Keyword Clusters and Tasks are free.

It depends on your plan: Free (50 credits/month), Starter (200 credits/month), Pro (1,000 credits/month), Agency (5,000 credits/month). Credits reset automatically at the start of each billing cycle.

AI-powered actions will be paused until your credits reset at the start of the next billing cycle. You can still use free features (Keyword Clusters, Tasks, Dashboard, Google data). You can also upgrade your plan for more credits or purchase additional credits as an add-on.

Several core features are free: Keyword Clustering, the SEO Workboard (tasks), Dashboard & KPI viewing, Google data browsing, project settings, and team management. These don't consume any AI credits.

Yes, you can purchase additional AI credit packs as add-ons at any time from your workspace billing settings. These extra credits don't expire at the end of the month — they remain until used.

Start with AI Insights (2 credits) to identify high-impact opportunities. Use free Keyword Clusters to group terms before generating briefs. Use AI Chat (1 credit) for quick data questions instead of running full analyses. Reserve Content Drafts (5 credits) for your most important pieces.

Yes. The free plan includes 1 project, 1 team member, 50 AI credits per month, and 30 days of data retention. It includes all core SEO tools (audit, insights, keyword clusters, tasks) — it's a great way to explore the platform before upgrading.

We accept all major credit and debit cards (Visa, Mastercard, American Express) via Stripe. PayPal is also available as an alternative payment method. All payments are processed securely and encrypted.

Absolutely. You can cancel your subscription at any time from your workspace billing settings. Your access continues until the end of your current billing period — no questions asked. All your data remains accessible until the period ends.

Yes, annual billing is available at a discount. Contact our sales team for annual pricing details and custom enterprise plans. Annual plans include the same features as monthly plans but at a reduced rate.

Yes. You can upgrade at any time and the change takes effect immediately with prorated billing. Downgrades take effect at the start of your next billing cycle. When downgrading, note that project and member limits of your new plan will apply.

If you are not satisfied within the first 14 days of a paid subscription, contact our support team for a full refund. After 14 days, we prorate any remaining balance if you choose to cancel. Free plan users can simply stop using the service at any time.

Each workspace has its own subscription and billing. Agency plan workspaces can have up to 30 projects and 50 team members. If you need a custom enterprise plan for multiple workspaces, contact our sales team for volume pricing.

A workspace is the top-level container for your organization or agency. It holds projects (websites), team members, billing, and AI credits. You can have multiple workspaces — for example, one for your company and separate ones for each client.

Four roles: Owner (full access including billing and workspace deletion), Admin (full project access, can manage team but not billing), Member (can use all SEO tools and create tasks), and Client Viewer (read-only access to dashboards and reports). Roles can be assigned when inviting team members.

Go to your workspace settings and click 'Invite Member.' Enter their email address and select a role. They'll receive an invitation email with a link to join. Pending invitations can be managed (resent or revoked) from the same page.

Only if you invite them. The Client Viewer role provides read-only access to dashboards and reports — they cannot modify data, run tools, or manage settings. This is ideal for giving stakeholders visibility into SEO progress without exposing your strategy or internal tasks.

Yes, completely. Each workspace has its own projects, data, team members, and billing. There is no data sharing or visibility between workspaces. This makes it safe to manage multiple clients without any risk of cross-contamination.

It depends on your plan: Free (1 member), Starter (3 members), Pro (10 members), Agency (50 members). If you need more than 50, contact our sales team for a custom enterprise plan.

Yes. All data is transmitted over HTTPS/TLS encryption. Google OAuth tokens are encrypted at rest using AES-256 encryption. Database access is restricted to application-level connections only. We follow industry best practices for data security and never share your data with third parties.

No, never. SEOLENS requests read-only access to your Google Search Console and GA4 data. We cannot and do not modify, delete, or write anything to your Google accounts. You can verify this by checking the permissions requested during the OAuth flow.

Yes, at any time. You can disconnect from within SEOLENS's project settings, or revoke access directly from your Google Account permissions page (myaccount.google.com > Security > Third-party apps). Revoking access will stop data syncing but won't delete your existing SEOLENS data.

Data retention depends on your plan: Free (30 days), Starter (90 days), Pro (180 days), Agency (365 days). After the retention period, older data points are automatically removed. You can export your full data at any time from workspace settings.

Yes. You can export all your SEO data (Search Console metrics, GA4 data, insights, audit results, content briefs) from your workspace settings. Data is exported in standard formats (CSV/JSON) that can be imported into other tools or spreadsheets.

SEOLENS uses secure cloud infrastructure with encrypted database storage. All data is stored in data centers that comply with industry security standards. Backups are performed regularly to prevent data loss.

Yes. SEOLENS is designed with privacy in mind. We only collect data necessary for the service to function. Users can export and delete their data at any time. Our privacy policy details exactly what data we collect and how it's used. For GDPR-specific requests, contact our support team.

When you cancel, your access continues until the end of your billing period. After that, your data is retained for 30 days in case you reactivate. After 30 days, all project data is permanently deleted. We recommend exporting your data before cancellation.

Yes! On the Agency plan, you can fully brand reports with your logo, colors, and custom footer text. This applies to all PDF reports including monthly reports, SEO audits, and AI visibility reports. Your clients will see your branding instead of SEOLENS's.

Custom domain support is available on the Agency plan. This allows your clients to access the platform through your own domain (e.g., seo.youragency.com) for a fully branded experience.

On the Agency plan, you can customize: logo (header and reports), primary and accent colors, fonts, footer text on reports, favicon, and inject custom CSS for advanced styling. All customizations apply across the entire platform and PDF reports.

The client portal (Agency plan) allows you to invite clients with the Client Viewer role. They see a clean, branded dashboard showing their SEO metrics, reports, and progress — without access to tools, settings, or your internal notes. It's a professional way to keep clients informed.

Yes. Create separate projects within your workspace for each client, or create separate workspaces if you need complete data isolation. The Agency plan supports up to 30 projects and 50 team members, making it ideal for managing multiple client accounts.

SEOLENS integrates with Google Search Console (for keyword rankings, clicks, impressions, CTR, position data) and Google Analytics 4 (for sessions, users, bounce rate, conversions, revenue). Both integrations use secure OAuth 2.0 with read-only access.

API access is available on Pro and Agency plans. The API allows you to programmatically access your SEO data, trigger analyses, and integrate SEOLENS with your existing tools and workflows. Full API documentation is provided upon activation.

Yes. SEOLENS supports custom webhook endpoints that can notify your systems when events occur (e.g., report generated, sync completed, new insights detected). This allows integration with Slack, Zapier, or custom applications.

Data syncs automatically on a regular schedule (typically every few hours for active projects). You can also trigger a manual sync at any time from your project settings. The sync frequency may vary based on your plan and Google API quotas.

SEOLENS works on all modern browsers: Chrome, Firefox, Safari, and Edge (latest two versions). The platform is fully responsive and works on mobile devices, though we recommend desktop for the best experience with data-heavy features.

Yes. The platform is fully responsive and works on smartphones and tablets. You can check dashboards, review insights, and manage tasks on the go. For best results with detailed features like content planning and audit reviews, we recommend using a desktop.

You can reach our support team by emailing support@seolens.com. Pro plan customers receive priority support, and Agency plan customers get dedicated priority support with faster response times and a dedicated account manager.

Our support team is available Monday through Friday, 9 AM to 6 PM (UTC). Priority support customers (Pro and Agency plans) receive extended support hours and faster response times. We aim to respond to all inquiries within 24 hours.

Yes! All paid plans include a guided onboarding walkthrough. Agency plan customers receive a personalized onboarding session with a product specialist to help set up workspaces, configure branding, and optimize their workflow. Free plan users can follow our comprehensive documentation.

Our Documentation page covers everything from getting started to advanced features. It includes step-by-step guides, integration walkthroughs, troubleshooting tips, and best practices. We also maintain a blog with SEO tips and product updates.

Absolutely! We love hearing from our users. Send feature requests to support@seolens.com with a description of what you'd like to see. We actively review and prioritize feature requests based on user demand and impact.

We're building a community for SEOLENS users to share strategies, tips, and feedback. In the meantime, you can connect with us through our blog, support email, and social media channels for updates and discussions.